SECTION I · THE BRIEF
Brief #16975Updated 02 JUL 2026HYDERABADLeverPENINSULA
Employbl Company Profile

Technical Writer (Product Documentation)

Model N's leading cloud-based revenue management solutions for high tech and life sciences industries allow companies to impact their top-line.

Location
Hyderabad
Company size
1,089–1,089
Posted
1w ago
Via
Lever
Section II · Premium ProfileMembers only
  • 01Comp band & equity packageLocked
  • 02Seniority & experience requirementsLocked
  • 03Interview process & rubricLocked
  • 04Hiring manager & team contextLocked
  • 05Growth trajectory in this roleLocked
  • 06Offer & decision timelineLocked
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Technical Writer (Product Documentation) · Model N

View company profile
Job title
Technical Writer (Product Documentation)
Job location
Hyderabad India
Job listing URL
https://jobs.lever.co/modeln/39342b54-f56f-4ef6-9652-d5ec8d531e49
Job description

We're looking for a Technical Writer (Product Documentation) to create, maintain, and improve documentation for a complex enterprise revenue management product suite. The ideal candidate can independently learn intricate business logic and workflows, then translate them into clear, user-friendly content — while also bringing growing fluency in AI-assisted documentation workflows.

Job Responsibilities
  • Ingest and understand complex revenue management concepts (pricing, contracts, rebates, compliance, or similar) directly from engineering specs, SMEs, and product behavior
  • Write, edit, and maintain user guides, release notes, API docs, and help content that make complex workflows accessible to non-technical end users
  • Collaborate with product managers, engineers, and QA to gather and verify accurate technical information
  • Maintain style guide consistency and information architecture across the doc set
  • Manage documentation within a CCMS/help authoring tool
  • Participate in content reviews, drive doc quality metrics, and manage multiple projects/deadlines
  • Use AI tools to accelerate drafting, classification, and content QA while maintaining accuracy and voice
    • Job Qualification
  • 3–5 years of experience in technical writing, preferably in B2B SaaS or enterprise software
  • Demonstrated ability to break down complex, ambiguous, or poorly-documented systems into clear content; this matters more than prior domain exposure
  • Bachelor's degree in English, Communications, Computer Science, or related field (or equivalent experience)
  • Strong command of English grammar, style, and structured writing (DITA/topic-based authoring a plus)
  • Experience with authoring/publishing tools (MadCap Flare, Confluence, or similar)
  • Familiarity with Agile/Scrum development processes
  • Basic understanding of APIs, SDKs, or software architecture (for technical accuracy)
  • Experience with version control tools (Git/GitHub) is a plus
  • Strong stakeholder management and ability to extract information from SMEs and engineers

    • Nice to Have

  • Life sciences industry experience (pharma, medtech, or related regulated domains) — not mandatory, but a plus given our customer base
  • Exposure to revenue management, pricing, contracts, or financial/compliance software domains

    • AI Tools Experience (Required)

  • Hands-on experience using AI/LLM tools (e.g., Claude, ChatGPT) for drafting, summarizing, or restructuring documentation
  • Familiarity with prompt engineering basics for content generation and content QA
  • Experience integrating AI into a documentation workflow (e.g., pre-triage/classification, draft generation, content audits) — MCP or agentic tooling experience is a strong plus
  • Comfortable evaluating AI-generated output for accuracy and flagging gaps rather than accepting output at face value

    • Why Join Us

    You'll help build documentation for a product that sits at the intersection of complex business logic and real customer impact, on a team that's actively modernizing how documentation gets made — including hands-on work with AI-assisted authoring pipelines rather than legacy, manual-only workflows.

    View job listing ↗

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    Model N headquarters

    San Mateo, CA

    Company size

    1,089–1,089 employees

    Founded

    1999

    Total raised

    $307,000,000

    View company profile ↗

    Funding rounds

    • Post Ipo Debt$220M
    • Post Ipo Debt$220M
    • Post Ipo Debt$50M
    • Post Ipo Debt$50M
    • IPOUndisclosed
    • IPOUndisclosed
    • Private Equity$11M
    • Private Equity$11M
    • Private Equity$26M
    • Private Equity$26M

    Investors

    Accel