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Intradiem

Alpharetta, GA

Intradiem is the only complete Intraday Automation solution provider for frontline workforces including Contact Center, Back Office, and Retail. The SaaS-based solution automates intraday management and real-time processes and turns frontline workforces into real-time workforces that can adapt and respond to changing conditions and events throughout the day. The result is a more agile frontline workforce that can adjust in real-time to deliver dramatically better and more consistent customer experience at a reduced cost. Over 250,000 frontline workers use Intradiem's solution every day. Intradiem's patented AI-powered technology processes the massive amounts of data generated by your center - in real-time - and takes immediate action to support staff working in the center or remotely - every minute of every day.

intradiem.com

Company Details

Founded

1995

Employees

Between 200 - 500 employees

Raised

$65,199,256

Headquarters Location

Alpharetta, GA

Public

No

Acquired

No

CEO

Matt McConnellMatt McConnell

Founders

Matt McConnell
Matt McConnell

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