Technical Consultant

ServiceCEO (formerly known as Insight Direct) is the leading provider of software solutions that help small and mid-size (SMB) field service companies work more efficiently, sell more jobs, improve customer service and…

Location: Brierley Hill, UK
Company size: 20–50
Posted: Today
Via: Lever

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Technical Consultant · ServiceCEO

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Job title: Technical Consultant
Job location: Brierley Hill, UK
Job listing URL: https://jobs.lever.co/workwave/8459f355-f5f1-4f30-88e1-63ba207f9d4a
Job description: We're looking for a Technical Consultant to help deliver customer data migrations and system implementations. You'll work directly with clients and internal implementation teams to convert customer data onto our platform, stand up new customer systems and work on internal technical projects - all while keeping projects on time, on budget, and running smoothly.
WHAT YOU'LL DO:
Migrate customer data from legacy/source systems onto our platform, including writing and troubleshooting custom scripts where needed

Write and run SQL queries to extract, transform, and validate customer data

Stand up and configure new customer systems/environments as part of implementation

Migrate databases to our Azure cloud platform

Communicate directly with customers on requirements, timelines, and expectations

Work with Project Managers and Implementation teams to flag risks and keep delivery on track

Maintain up-to-date knowledge of our products, tools, and migration methodologies

Keep activity reports and project documentation up to date within agreed SLAs

Follow company security policies - protecting customer data and reporting any issues
WHAT YOU'LL BRING:
1–3 years of relevant technical consulting or data engineering experience preferred

Experience writing and troubleshooting SQL (ideally Microsoft SQL Server / T-SQL - stored procedures, functions, triggers, indexes)

Basic knowledge of REST/SOAP APIs and tools like Postman

Basic knowledge of IIS

Comfortable communicating with customers on technical requirements

Bachelor's degree in IT, Computer Science, or a related field or equivalent work experience

Able to work independently and manage your own workload
WHAT WOULD ALSO BE AWESOME:
Experience with an ETL toolset (e.g. SSIS)

Experience with other RDBMS platforms (Oracle, MySQL, Postgres)

Experience with BI Tools (PowerBI, Sigma, Izenda)

Familiarity with EDI/integration platforms (e.g. Boomi)

Advanced Excel/data manipulation skills