Customer Success Jobs

There are 1024 open active Customer Success jobs right now at 420 different companies.

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Brex

👥 1,000 - 2,000 employees

🏢 San Francisco, CA

🌱 Company founded in 2017

💰 Total funding to date $1,464,120,064

Brex is rebuilding B2B financial products, starting with a corporate credit card for technology companies.

Jobs
  • Mid-Market Customer Success ManagerNew York, New York, United States
  • Senior Manager, Enterprise Customer SuccessSalt Lake City, Utah, United States
  • Senior Manager, Enterprise Customer SuccessVancouver, British Columbia, Canada
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Checkr

👥 500 - 2,000 employees

🏢 San Francisco, CA

🌱 Company founded in 2014

💰 Total funding to date $740,096,128

Checkr’s mission is to build a fairer future by improving understanding of the past. Our platform makes it easy for thousands of customers to hire millions of people every year. Using Checkr’s advanced background check technology, companies of all sizes can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers.

Jobs
  • Staff Customer Success ManagerSan Francisco, California, United States
  • Implementation Manager, Customer Success San Francisco, California, United States
  • Sr. Principal Customer Success ManagerDenver, Colorado, United States; San Francisco, California, United States
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Cloudflare

👥 4,400 - 4,400 employees

🏢 San Francisco, CA

🌱 Company founded in 2009

💰 Total funding to date $2,332,199,936

Cloudflare makes your applications faster & safer.

Jobs
  • Senior Customer Success Manager, NordicsHybrid
  • Director, Professional Services & Customer Success - JapanTokyo, Japan
  • Customer Success Manager, EMEAHybrid
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Cockroach Labs

👥 200 - 500 employees

🏢 New York City, NY

🌱 Company founded in 2015

💰 Total funding to date $633,100,032

CockroachDB: A distributed SQL database for modern cloud applications.

Jobs
  • Sr. Customer Success Manager - London, UKRemote, United Kingdom
  • Manager, Customer Success - EMEALondon, UK
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Datadog

👥 6,500 - 6,500 employees

🏢 New York City, NY

🌱 Company founded in 2010

💰 Total funding to date $1,017,900,032

See inside any stack, any app, at any scale, anywhere.

Jobs
  • Sales Engineer (Customer Success - Portuguese speaking)Boston, Massachusetts, USA; New York, New York, USA
  • Enterprise Customer Success Manager - EastBoston, Massachusetts, USA; New York, New York, USA
  • Enterprise Customer Success Manager - EastBoston, Massachusetts, USA; New York, New York, USA
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Five9

👥 3,073 - 3,073 employees

🏢 San Ramon, CA

🌱 Company founded in 2001

💰 Total funding to date $861,600,000

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Jobs
  • Director, Enterprise Customer Success ManagementUnited States (Remote)
  • Associate Customer Success ManagerUnited States (Remote)
  • Enterprise Customer Success ManagerUnited States (Remote)
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Grammarly

👥 200 - 1,000 employees

🏢 San Francisco, CA

🌱 Company founded in 2009

💰 Total funding to date $1,400,000,000

Millions trust Grammarly's free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Jobs
  • Enterprise Customer Success Manager, Grammarly for EducationWarsaw, Poland
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Human Interest

👥 10 - 1,000 employees

🏢 San Francisco, CA

🌱 Company founded in 2015

💰 Total funding to date $764,600,000

We Believe Everyone Should Have Access to a Secure Financial Future. Automatic Payroll Sync. Dedicated Account Manager. Friendly Customer Service. Low-Cost Investments. Affordable For Employers. SIPC Insured. Services: Financial Training, Investment Advising.

Jobs
  • Sr. Trainer - Customer Success OperationsLindon, Utah
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Okta

👥 5,914 - 5,914 employees

🏢 San Francisco, CA

🌱 Company founded in 2009

💰 Total funding to date $1,229,250,048

The Okta Identity Cloud is the foundation for secure connections between people and technology.

Jobs
  • Customer Success Manager - KoreaSeoul, South Korea
  • Customer Success Manager - JapanTokyo, Japan
  • Customer Success Intern (Summer 2026)Chicago, Illinois
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Palantir

👥 4,001 - 4,001 employees

🏢 Denver, CO

🌱 Company founded in 2003

💰 Total funding to date $3,027,970,048

Our Gotham and Foundry platforms use versioning technology so you can manage data like software engineers manage code.

Jobs
  • Forward Deployed Enablement Engineer - Customer SuccessNew York, NY
  • Forward Deployed Enablement Engineer - Customer SuccessWashington, D.C.
  • Forward Deployed Enablement Engineer - Customer SuccessLondon, United Kingdom
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Tanium

👥 2,000 - 5,000 employees

🏢 Emeryville, CA

🌱 Company founded in 2007

💰 Total funding to date $1,049,991,936

Tanium invented a new approach to endpoint security and systems management, where security and IT operations teams can achieve more.

Jobs
  • RVP, Customer SuccessAddison, TX (Hybrid); Bellevue, WA (Hybrid); Emeryville, CA (Hybrid)
  • Customer Success ManagerAddison, TX (Hybrid); Durham, NC (Hybrid)
  • Associate Customer Success ManagerAddison, TX (Hybrid)
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Rubrik

👥 2,000 - 5,000 employees

🏢 Palo Alto, CA

🌱 Company founded in 2013

💰 Total funding to date $1,554,300,032

Rubrik, Inc. develops cloud-based software platform. The Company offers data backup, protection, analytics, compliance, and recovery solutions by fusing enterprise data management with web-scale IT and eliminating backup software. Rubrik serves government, health care, legal, and financial industries worldwide.

Jobs
  • Senior Manager, Customer Success (Shift - 12 pm -9 pm EST)Morrisville, NC
  • Senior Manager, Customer Success (Shift - 10am -7pm PT) Palo Alto, CA
  • Customer Success Manager IBangalore, India
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Deel

👥 - employees

🏢 San Francisco, CA

🌱 Company founded in 2018

💰 Total funding to date $981,999,424

Deel’s mission is to create a world where talents are not limited to a location. By making the most complicated business tasks simple and personal, Deel is reimagining payouts for businesses working with global remote teams. Managing international payments for teams can get messy and complicated. Deel makes the whole process much easier while ensuring your contractors are always paid on time with a payment method of their choice. Easily onboard your team, send a single payment each month, and let us handle the rest.

Jobs
  • Customer Success Manager I | French speakingFrance
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project44

👥 500 - 1,000 employees

🏢 Chicago, IL

🌱 Company founded in 2014

💰 Total funding to date $942,899,968

Project44, Inc. designs and develops software. The Company offers supply chain, truckload, intermodal, air and ocean freight, less-than-truckload, and drayage application program interface. Project44 serves customers in the United States.

Jobs
  • Customer Success ManagerChicago, IL
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Toast

👥 5,700 - 5,700 employees

🏢 Boston, MA

🌱 Company founded in 2011

💰 Total funding to date $961,950,016

Toast, Inc. is a cloud-based restaurant software company based in Boston, Massachusetts. The company provides a restaurant management and point of sale (POS) system built on the Android operating system. Toast was founded in Cambridge, Massachusetts in 2012 by Steve Fredette, Aman Narang, and Jonathan Grimm. In February 2020, Toast received $400 million in a round of Series F funding including Bessemer Venture Partners and TPG, at a valuation of $4.9 billion. Toast is used in thousands of restaurants, from small cafes to nationwide enterprises, across the U.S.

Jobs
  • AI Data Strategist - Customer SuccessBoston, MA
  • Principal Customer Success Analyst - AI and Advanced Customer AnalyticsBoston, MA
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TripActions

👥 2,000 - 5,000 employees

🏢 Palo Alto, CA

🌱 Company founded in 2015

💰 Total funding to date $2,240,500,224

TripActions is a travel management company for businesses and business travelers. Booking and managing travel can be done on the web or via a smartphone app.

Jobs
  • Partners Customer Success Manager, LATAMDallas, TX
  • Enterprise Customer Success ManagerParis, FR
  • Enterprise Customer Success ManagerBerlin, Germany
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OneTrust

👥 2,000 - 5,000 employees

🏢 Atlanta, GA

🌱 Company founded in 2016

💰 Total funding to date $2,070,000,000

OneTrust LLC provides software solutions. The Company offers solutions which automates privacy impact assessments and data mapping, identifies privacy risks, and enforces risk management and control activities. OneTrust serves customers worldwide.

Jobs
  • Senior/Principal Customer Success ManagerLondon
  • Senior Customer Success ManagerChicago, Illinois
  • Principal Customer Success ManagerNew York, New York
Orca Security Logo for active job listings

Orca Security

👥 200 - 1,000 employees

🏢 Portland, OR

🌱 Company founded in 2019

💰 Total funding to date $632,000,000

Cloud Security, Cloud Compliance, Vulnerability Management, AWS Security, Microsoft Azure Security, Google Cloud Platform Security. Orca’s cloud-native solution reads a company’s cloud configuration and can detect malware, misconfigurations, and other vulnerabilities. It was founded in 2019 and headquartered in Los Angeles, California.

Jobs
  • Customer Success Specialist Bengaluru, Karnataka, India
  • Customer Success Engineer Singapore, Central, Singapore
Tekion Logo for active job listings

Tekion

👥 2,000 - 5,000 employees

🏢 Pleasanton, CA

🌱 Company founded in 2016

💰 Total funding to date $635,100,032

Tekion Corp provides software solutions. The Company develops cloud-based platform with machine learning and artificial intelligence for automotive retail industry. Tekion serves customers in the State of California.

Jobs
  • Customer Success Manager (Growth) Remote, United States
Fireblocks Logo for active job listings

Fireblocks

👥 200 - 1,000 employees

🏢 New York City, NY

🌱 Company founded in 2018

💰 Total funding to date $1,039,000,000

For institutions that need to store and move digital assets without the operational or security headache. Fireblocks streamlines operations by bringing all your exchanges, OTCs, counterparties, hot wallets, and custodians into one platform. Wallets, deposit addresses, and API credentials are secured using patent-pending chip isolation technology and the newest breakthrough in cryptography (MPC). Institutions are using Fireblocks to move funds securely in seconds - instead of hours.

Jobs
  • Strategic Customer Success Director, Banking LATAMSão Paulo, São Paulo, Brazil
  • Customer Success Manager, TresLondon
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Shield AI

👥 500 - 1,000 employees

🏢 San Diego, CA

🌱 Company founded in 2015

💰 Total funding to date $1,313,144,960

Shield AI, Inc. operates as an artificial intelligence robotics company. The Company protects service members and innocent civilians with artificially intelligent systems which enables robots to see, reason about, and search the world. Shield AI serves customers worldwide.

Jobs
  • Senior Staff Customer Success ManagerSan Diego, California
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Cribl

👥 500 - 2,000 employees

🏢 San Francisco, CA

🌱 Company founded in 2017

💰 Total funding to date $721,208,576

Cribl was founded with a vision of simplifying big data and observability. Cribl LogStream is built for handling logs, metrics, and observability data. LogStream helps you implement what we call an observability pipeline, which allows you to route machine data from any source to any destination while transforming your data in motion to enrich it with additional context, secure its contents, and control costs. Parse, restructure, and enrich data in flight. Get the right data, where you want, in the formats you need. Download a free trial of Cribl LogStream at https://cribl.io/download/

Jobs
  • Copy of Customer Success Engineer, GermanyRemote - Germany
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Anthropic

👥 2,000 - 5,000 employees

🏢 San Francisco, CA

🌱 Company founded in 2021

💰 Total funding to date $20,740,376,576

Anthropic is an AI safety and research company that’s working to build reliable, interpretable, and steerable AI systems.

Jobs
  • Customer Success Manager, Beneficial Deployments, EMEALondon, UK
  • Manager, Customer SuccessLondon, UK
  • Customer Success Manager, StrategicsNew York City, NY; San Francisco, CA; Seattle, WA
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Articulate

👥 200 - 1,000 employees

🏢 New York City, NY

🌱 Company founded in 2002

💰 Total funding to date $1,500,000,000

Articulate Global, Inc. was founded in 2002. The company's line of business includes designing, developing, and producing prepackaged computer software.

Jobs
  • Enterprise Customer Success Manager (Canada)Canada
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KnowBe4

👥 1,000 - 5,000 employees

🏢 Clearwater, FL

🌱 Company founded in 2010

💰 Total funding to date $2,153,540,608

KnowBe4, Inc. designs and develops an infrastructure software. The Company provides a platform for security awareness training, enterprise, customer awareness programs, and other related modules, as well as offers security, domain spoof tests, weak password, and training tools. KnowBe4 serves customers worldwide.

Jobs
  • Customer Success Manager (MM) (Position located in Melbourne, Australia)Melbourne, Australia
  • Customer Success Manager (Enterprise) (Fluent in Italian) (Position located in Leeds or London, England)London, United Kingdom
  • Customer Success Manager (SMB) (Hybrid)Clearwater, Florida
Amwell Logo for active job listings

Amwell

👥 877 - 877 employees

🏢 Boston, MA

🌱 Company founded in 2006

💰 Total funding to date $865,954,112

Amwell, formerly known as American Well, is a telemedicine company based in Boston, Massachusetts, that connects patients with doctors over secure video. Amwell sells its platform as a subscription service to healthcare providers to put their medical professionals online and its proprietary software development kits, APIs, and system integrations enable clients to embed telehealth into existing workflows utilized by providers and patients.

Jobs
  • Director, Customer SuccessRemote (US)
  • Customer Success ManagerRemote US
  • Customer Success ManagerRemote US
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Klaviyo

👥 2,316 - 2,316 employees

🏢 Boston, MA

🌱 Company founded in 2012

💰 Total funding to date $1,151,448,576

Klaviyo, Inc. provides software solutions. The Company offers marketing automation and email platform which enables users to access, store, analyze, and use transactional and behavioral data to power highly-targeted email and advertising campaigns. Klaviyo serves customers in the State of Massachusetts.

Jobs
  • Principal Customer Success ManagerSan Diego, CA
  • Principal Customer Success ManagerDenver, CO
  • Principal Customer Success ManagerSan Francisco, CA
ZipRecruiter Logo for active job listings

ZipRecruiter

👥 1,000 - 1,000 employees

🏢 Santa Monica, CA

🌱 Company founded in 2010

💰 Total funding to date $769,000,000

Online employment marketplace connecting employers and job seekers through mobile and email services.

Jobs
  • Enterprise Customer Success ManagerRemote
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Lyra Health

👥 2,000 - 5,000 employees

🏢 Burlingame, CA

🌱 Company founded in 2015

💰 Total funding to date $910,100,032

Lyra helps you find the best care for your mental and emotional well-being. Get access to top-tier therapists, psychiatrists, digital self-care apps, and ongoin ... g support from our 24/7 care team, so you can be your brightest through all of life's ups and downs. We partner with employers to cover the cost of care for employees, dependents, and household members. If your employer offers the Lyra benefit, please log in at lyrahealth.com to take advantage of Lyra for the right support, right away. Together we can transform behavioral healthcare. See More

Jobs
  • Customer Success & Local Account Manager (UK & ROI)United Kingdom
  • Customer Success Manager IIUnited States
  • Customer Success Operations ManagerSouth Africa
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Figure

👥 10 - 500 employees

🏢 San Francisco, CA

🌱 Company founded in 2018

💰 Total funding to date $1,548,088,960

Figure Technologies, Inc. operates as a financial technology company in both the home equity and blockchain space. The Company offers consumer financial solutions for home improvement, debt consolidation, and retirement. Figure Technologies serves customers in the United States.

Jobs
  • Customer Success AssociateCharlotte, NC
  • Customer Success AssociateReno, NV
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Sigma Computing

👥 10 - 500 employees

🏢 San Francisco, CA

🌱 Company founded in 2014

💰 Total funding to date $645,299,712

Sigma is the next-generation of analytics for cloud data warehouses with a familiar spreadsheet-like interface that gives business experts the power to ask any question of their data no matter the query.

Jobs
  • Enterprise Customer Success ManagerLondon, UK
  • Enterprise Customer Success ManagerRemote, US
  • Enterprise Customer Success ManagerNew York City, NY
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SpaceX

👥 10,000 - 20,000 employees

🏢 Hawthorne, CA

🌱 Company founded in 2002

💰 Total funding to date $11,780,344,832

Space Exploration Technologies Corp. designs and manufactures rockets and space crafts. The Company develops crew and cargo capsules, engines, cryogenic tank structures, avionics, equipments, guidance, and control software. Space Exploration Technologies serves customers in the United States.

Jobs
  • Social Media Support Process Specialist, Customer Success (Starlink) Bastrop, TX
  • Social Media Support Process Specialist, Customer Success (Starlink) Redmond, WA
  • Sr. Technical Operations Engineer, Customer Success (Starlink)Bastrop, TX
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Smartsheet

👥 3,330 - 3,330 employees

🏢 Bellevue, WA

🌱 Company founded in 2005

💰 Total funding to date $3,352,212,736

Smartsheet Inc. provides software solutions. The Company offers cloud-based platform for work execution and management which enables teams and organizations to plan, capture, manage, automate, and improve business outcomes. Smartsheet serves customers in the State of Washington.

Jobs
  • Sr. Customer Success Manager, Enterprise - State & Local GovernmentChicago, IL, USA
  • Sr. Customer Success Manager, Enterprise - Healthcare & Life SciencesBellevue, WA, USA
  • Director, Customer Success & Renewal OperationsBellevue, WA, USA
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Melio

👥 10 - 1,000 employees

🏢 New York City, NY

🌱 Company founded in 2018

💰 Total funding to date $654,000,000

Melio Payments wanted to build more than an efficient Accounts Payable tool. They wanted to build a service that helps small businesses keep up with business. A B2B payments experience that not only saves time but also significantly improves cash flow. A payment workflow so simple it helps businesses focus on their customers, not their back office.

Jobs
  • Customer Success ManagerNew York City
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Netskope

👥 1,000 - 5,000 employees

🏢 Santa Clara, CA

🌱 Company founded in 2012

💰 Total funding to date $1,441,100,032

Netskope is an American software company providing a computer security platform. The platform offers cloud-native solutions to businesses for data protection and defense against threats in cloud applications, cloud infrastructure, and the web. Netskope is considered a "leader in its field" status for its Cloud Access Security Brokers (CASB) product from Gartner.

Jobs
  • Customer Success ManagerIndia
  • Customer Success Manager - Italian SpeakerItaly; Spain
  • Customer Success Manager - French SpeakerItaly; Spain
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Lucid Software

👥 500 - 2,000 employees

🏢 South Jordan, UT

🌱 Company founded in 2010

💰 Total funding to date $671,362,432

Lucid is a visual collaboration suite that helps teams see and build the future. Virtual whiteboarding, intelligent diagramming, and cloud visualization come together to empower organizations to take plans from initial ideas all the way to successful delivery. Together, they are utilized in over 180 countries by more than 25 million users. Ninety-six percent of the Fortune 500 use Lucidchart, and customers include Google, GE, NBC Universal and Johnson & Johnson. Lucid’s partners include industry leaders such as Google, Atlassian, Amazon Web Services, Salesforce, and Microsoft. Since the Utah-based company’s founding in 2010, it has received numerous awards for its business and workplace culture.

Jobs
  • Senior Customer Success ManagerSalt Lake City, UT
Armis Security Logo for active job listings

Armis Security

👥 - employees

🏢 San Francisco, CA

🌱 Company founded in 2015

💰 Total funding to date $837,000,000

Armis is the first agentless, enterprise-class security platform to address the new threat landscape of unmanaged and IoT devices. Fortune 1000 companies trust their unique out-of-band sensing technology to discover and analyze all managed, unmanaged, and IoT devices—from traditional devices like laptops and smartphones to new unmanaged smart devices like smart TVs, webcams, printers, HVAC systems, industrial robots, medical devices and more. Armis discovers devices on and off the network, continuously analyzes endpoint behavior to identify risks and attacks, and protects critical information and systems by identifying suspicious or malicious devices and quarantining them. Armis is a privately held company and headquartered in Palo Alto, California.

Jobs
  • Technical Customer Success Manager Dallas, Texas, United States
  • Technical Customer Success Manager (Cybersecurity)Bengaluru, Karnataka, India
  • Technical Customer Success Manager, FED TEAMWashington DC - Baltimore Metro Area
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Veeam Software

👥 2,000 - 10,000 employees

🏢 Columbus, OH

🌱 Company founded in 2006

💰 Total funding to date $2,509,999,872

Veeam Software is a privately held US-based information technology company owned by Insight Partners that develops backup, disaster recovery and modern data protection software for virtual, physical and multi-cloud infrastructures. The company's headquarters are in Baar, Switzerland and Columbus, Ohio, United States.

Jobs
  • Customer Success Representative, Inside Commercial (Hebrew speakerBucharest, Romania
  • Customer Success EngineerRemote, United States
  • Sr. Director, Renewals & Customer Success - Enterprise (EMEA & APJ)Bucharest, Romania
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Entrata

👥 2,000 - 5,000 employees

🏢 Lehi, UT

🌱 Company founded in 2003

💰 Total funding to date $707,000,000

Founded in 2003, Entrata is the only comprehensive property management software provider with a single-login, open-access Platform as a Service (PaaS) system. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Entrata PaaS currently serves more than 20,000 apartment communities nationwide, including 34 of the NMHC Top 50 Largest Managers.

Jobs
  • Customer Success Manager, Affordable HousingUnited States
  • Customer Success ManagerLehi, Utah
  • Customer Success Manager - HomebodyLogan, UT
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Figure

👥 100 - 200 employees

🏢 Sunnyvale, CA

🌱 Company founded in 2022

💰 Total funding to date $1,854,000,000

Figure is an AI Robotics company building the world's first commercially viable autonomous humanoid robot. We are based in Sunnyvale, CA.

Jobs
  • Customer Success AssociateCharlotte, NC
  • Customer Success AssociateReno, NV
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Mistral

👥 150 - 500 employees

🏢 Paris, France

🌱 Company founded in 2023

💰 Total funding to date 2804999936 EUR

Mistral AI is a French company selling artificial intelligence (AI) products. It was founded in April 2023 by previous employees of Meta Platforms and Google DeepMind. The company raised €385 million in October 2023, and in December 2023, it was valued at more than $2 billion.

Jobs
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Samsara

👥 3,500 - 3,500 employees

🏢 San Francisco, CA

🌱 Company founded in 2015

💰 Total funding to date $930,000,000

Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Jobs
  • Sr. Program Manager - Customer Success ProgramsRemote - US
  • Sr. Program Manager - Customer Success ProgramsRemote - Canada
  • Manager, Enterprise Customer Success - SelectRemote - US
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Aledade

👥 50 - 1,000 employees

🏢 Bethesda, MD

🌱 Company founded in 2014

💰 Total funding to date $677,899,968

Aledade is a new company with an old-fashioned goal: putting doctors back in control of health care. Aledade partners with independent, primary care physicians to provide everything the doctors need to create and run an Accountable Care Organization (ACO) - from business and practice transformation services to upfront capital and a cutting-edge technology platform. Our customized solutions - and our continuous, on-the-ground support of our physician partners - will help doctors in all types of communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.

Jobs
  • Summer Internship - Customer Success Office OperationsRemote, United States
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Zeta Global

👥 1,000 - 5,000 employees

🏢 New York City, NY

🌱 Company founded in 2007

💰 Total funding to date $1,462,700,032

Zeta Global Corp. designs and develops enterprise software. The Company offers CRM, customer acquisition, strategic managed services, and private data cloud solutions. Zeta Global serves clients worldwide.

Jobs
  • Senior Customer Success ManagerSan Francisco, California, United States
  • Senior Customer Success ManagerRemote - United States
  • Customer Success ManagerHyderabad, India
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Harvey

👥 10 - 1,000 employees

🏢 San Francisco, CA

🌱 Company founded in 2022

💰 Total funding to date $1,015,000,000

Harvey provides lawyers with a natural language interface for their existing legal workflows.

Jobs
  • Head of Customer Success, EMEALondon
  • Mid Market Customer Success ManagerNew York
  • Mid Market Customer Success Manager, EMEALondon