Help Scout empowers customer-centric businesses with software that serves people in the most human, helpful way.

Help Scout

David McFarlane

Nick Francis

Groove

TeamSnap

Threadless

Help Scout, legally Help Scout PBC, is a global remote company headquartered in Boston, Massachusetts, specializing in help desk software. The company provides an email-based customer support platform, a knowledge base tool, and an embeddable search/contact widget for customer service professionals. Help Scout's primary product is a web-based SaaS (software as a service) help desk that complies with HIPAA regulations.

Software Companies

Software As A Service Companies

Enterprise Software Companies

Denny Swindle

Jared McDaniel

Techstars

Bantam Group

Chris Sheehan

David Cancel

Dharmesh Shah

Jay Levy

Brian Balfour

Jay Meattle

Jason Henrichs

Steve Reaser

George Mabry

Tony Chen

Michael Dornbrook

Chairman at Innovation Trail of Greater Boston

Walter Winshall

Founder at Collaborative Seed & Growth Partners

Michael Mark

Preston Ford

Foundry Group

Financial services company based in Boulder, Colorado

Organization based in Cambridge, Massachusetts

Lead Edge Capital

Converge Design

Boston

Capital and largest city of Massachusetts, United States

United States of America

Country primarily located in North America

Greater Boston

Metropolitan area in Massachusetts, New Hampshire and Rhode Island, USA

Massachusetts

Suffolk County

Seattle

City in and county seat of King County, Washington, United States

Seattle metropolitan area

Metropolitan area in Washington State, United States

Washington

King County

County in the state of Washington, United States

Boulder

Colorado

Boulder County

Software Publishers

Publishing Industries

Information

Publishing Industries (except Internet)

Prepackaged Software

Computer Programming, Data Processing, And Other Computer Related

Business Services

Zight (formerly CloudApp)

Deque Systems

Software company based in Herndon, Virginia

InVision

Online visual collaboration tool and digital whiteboard

Pilot

Pusher

Retrium

Slab

Bolster

TextExpander

Price Intelligently

ChannelReply

Abacus

KinHR

Software company based in Chicago, Illinois

styled-components

Twitter Ads

Matomo Analytics

Heap

Google Remarketing Tag

core-js

HubSpot Cookie Policy Banner

React

Gatsby

Vercel

Google Analytics

Google Tag Manager

Hubspot

webpack

Mixpanel

RabbitMQ

Business Insider

Leapfin

NetSuite

Cloud computing security

Amazon ECS

Nagios

Travis CI

Python

GrubHub

Mapbox

Apache Kafka

Spring Framework

JavaScript

Redis

NodeJS

Justworks

Ubuntu

jira

OpenAPI

Jenkins

Hibernate

Spring Boot

GitHub

AngelList

Xcode

Apache Solr

iOS SDK

Prometheus Platform

RubyMotion

Kubernetes

Play Framework

Trello

Looker

Java

MongoDB

Sumo Logic

Avalara

Amazon CloudWatch

CloudZero

Senior Software Engineer (JVM) - AI Services

Lead Product Manager, Growth

Lead Product Designer

Future Openings: Software Engineer

Future Openings at Help Scout

Full Stack Software Engineer - React and PHP

Frontend Engineer (React)

Director of Sales

Director of Product Engineering

CRM Administrator

Help Scout

Company Details

Founded

Employees

Raised

Headquarters Location

Public

Acquired

CEO

Founders

Company Collections

Help Scout's Industries

Help Scout's Tech Stack

Help Scout's Investors

💸 Investors

💻 Job Types

📚 Popular Blog Posts