Observe.AI Funding & Investors
Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
observe.aiTotal Amount Raised: $214,020,000
Observe.AI Funding Rounds
Series C
$125,000,000
Series C Investors
SoftBank Vision FundZoomMenlo VenturesNexus Venture PartnersScale Venture PartnersNGP CapitalSteadview CapitalEmergent VenturesNext47Carya Venture PartnersSeries B
$54,000,000
Series B Investors
Menlo VenturesNGP CapitalNext47Scale Venture PartnersEmergent VenturesBossanova InvestimentosSeries A
$26,000,000
Series A Investors
Scale Venture PartnersEmergent VenturesNexus Venture PartnersSteadview Capital01 AdvisorsSeries A
$8,000,000
Series A Investors
Nexus Venture PartnersMGVY CombinatorGokul RajaramEmergent VenturesHack VCLiquid 2 VenturesJonathan DowneyNick CanditoPre Seed
$120,000
Pre Seed Investors
Y CombinatorPre Seed
$900,000
Pre Seed Investors
Emergent Ventures