Practice Transformation Specialist, CPI Flex

Aledade is a new company with an old-fashioned goal: putting doctors back in control of health care. Aledade partners with independent, primary care physicians to provide everything the doctors need to create and run an…

Location: Atlanta, GA
Company size: 50–1,000
Posted: 1w ago
Via: Lever

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Practice Transformation Specialist, CPI Flex · Aledade

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Job title: Practice Transformation Specialist, CPI Flex
Job location: Atlanta, GA
Job listing URL: https://jobs.lever.co/aledade/aa033e9f-2a6f-4f8c-9725-ca27333999cb
Job description: Practice Transformation Specialists serve as Aledade's frontline champions, building meaningful relationships with healthcare providers while gaining invaluable insights into our partner practices' evolving needs and success stories. As part of our innovative Flex Field Practice Transformation team, you'll deliver scalable, expert-level support that ensures every practice receives the consistent, high-quality guidance they need to thrive in value-based care. This dynamic role puts you at the heart of healthcare transformation, where your direct impact helps practices achieve better patient outcomes while driving meaningful change across the healthcare landscape.

Candidates should be comfortable working remotely from anywhere within the US, across all US time zones.

Primary Duties:
Direct Practice Support: 80% - Responsible for supporting markets with staffing capacity for new and existing practices. This includes onboarding practices to Aledade, coaching on our technologies, and leading initiatives to ensure practices meet the goals outlined in their jointly developed Practice Transformation Plans.

ACO Training and Development: 10% - Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum) on processes and technologies. Provide continual assessment of practice’s and staff’s training needs. Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.

Customer Success: 10% - Listening to practices concerns, relaying important information to Manager/Leads to understand opportunities for improvement.
Minimum Qualifications:
4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.

3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes.
Preferred KSA's:
Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills.

Familiarity with process mapping and work-flow analysis tools.

Excellent computer skills and willingness to learn additional software applications.
Physical Requirements:
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.

Ability to travel up to 10% annually for team retreats and to support practices across various U.S. markets, as requested.