SECTION I · THE BRIEF
Brief #30725Updated 15 JUN 2026BOSTON, MALeverFIRST ROUND CAPITAL
Employbl Dossier

Pharmacy Technician

Koala Health provides medications and health products for pet needs. The company packages them by date and time to make pet care simpler. The company was founded in 2021 and is headquartered in Boston, Massachusetts,…

Location
Boston, MA
Company size
10–100
Posted
2w ago
Via
Lever
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Pharmacy Technician - Koala Health

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Job Title
Pharmacy Technician
Job Location
Boston, MA
Job Description
Koala is a veterinary pharmacy on a mission to delight pet owners by making healthcare simple. A core component of this mission is our dedication to clinical excellence. As a Pharmacy Technician you will work with Operations and Product leaders to provide and elevate pharmaceutical care for our customers.
In this role you will be responsible for assisting in the retrieval, processing, and fulfillment of pets’ medication therapies. You will also be actively involved in the development and evolution of our operational policies and procedures that guide these core functions. Your expertise and experience will assist in shaping the best practices that drive world class customer experience.
Benefits & Perks:
Competitive salary ranging from $18-22/hourly
Vacation and Sick time
Benefits beginning day 1!
Structured shifts Monday-Friday (weekends off!)
On-site lunches with the leadership team
Core Responsibilities
  • Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations
  • Assist pharmacist in retrieving prescription refills from veterinarian prescribers
  • Follow up with patients as needed to clarify questions relating to and provide updates on their orders
  • Perform data entry of valid prescriptions
  • Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy
  • Run automated machinery required to pre-sort and package medications
  • Fill exception trays with appropriate medication
  • Work daily with the Operations team to ensure the right medications are put in the right pouches
  • Transition orders through different workflow stages from initial dispense through quality control
  • Count and fill prescription vials and affix labels on bulk prescription items
  • Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes
  • Sort and triage the right boxes to ship at the right time
  • Aid the Operations team with receiving, shipping, counting, and packing
  • Clean, and help maintain, equipment and work areas
  • Basic Qualifications and Skills
  • Demonstrated ability to work as an effective team member
  • Demonstrated organization skills and attention to detail
  • Ability to recognize and identify patient medications
  • Ability to multitask and prioritize in a rapidly evolving startup environment
  • Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
  • Excellent written and verbal communication skills
  • Highly organized, self-starter capable of working independently
  • Requirements
  • Active and unrestricted in-state Board of Pharmacy License (This includes Pharmacy Technician or Pharmacy Trainee)
  • High school diploma or equivalent
  • 6+ months of experience working with computer and web based tools
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    Where this role is based

    Boston, MA

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    Koala Health Headquarters Location

    Boston, MA

    View company profile

    Koala Health Company Size

    Between 10 - 100 employees

    Koala Health Founded Year

    2021

    Koala Health Total Amount Raised

    $40,000,000

    Koala Health Funding Rounds

    View funding details
    • Series B

      $20,000,000 USD

    • Series A

      $20,000,000 USD