The Clinical Consultant II is responsible for acting as the clinical expert while leading the implementation of WellSky solutions for clients. The scope of this job includes bridging the gap between clinical workflows and solution functionality to ensure successful deployment, customization, and adoption of the solution.
This opening is with our Blood Management Professional Services team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare!
Location: This is a remote position. Candidates located within 50 miles of WellSky’s headquarters in Overland Park, KS will join our WHQ community and participate in our in-office collaboration experience.
Key Responsibilities:
- Collaborate with project teams to complete implementation tasks, including gathering requirements, analyzing clinical workflows, and identification of workflow challenges.
- Engage with providers to review requests and offer recommendations based on proficient knowledge of clinical workflows that will ultimately enhance patient care, treatment plans, and health outcomes.
- Provide hands-on training to designated clients while guiding them through the solution's functionalities and features to increase proficiency in utilization.
- Use industry compliance knowledge and follow established practices and guidelines to ensure the implementation of clinical solutions complies with regulations and standards.
- Review a variety of factors for solution configurations, understand solution functionalities, and troubleshoot technical issues to offer consultation and support.
- Perform other job duties as assigned.
Required Qualifications:
- Bachelor's Degree or equivalent work experience
- At least 2-4 years relevant work experience in a blood bank setting
Preferred Qualifications:
- Proven experience implementing FDA 510(k)-cleared software solutions in clinical settings
- Demonstrated ability to design workflows, develop staff training programs, and author standard operating procedures (SOPs)
- In-depth knowledge of blood and cellular therapy regulations and compliance standards
- Experience with WellSky Transfusion, WellSky Blood Centers and/or WellSky Biotherapies solutions
- Knowledge of quality assurance, regulatory compliance, accreditation standards, or audit readiness processes within blood management, laboratory, or healthcare settings
Job Expectations:
- Willing to travel up to 50% based on business needs
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
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