The Problem
Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for.
What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population. None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve.
We are developing all of it. The care, the science, the technology.
Who We Are
Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide.
Our integrated model brings psychiatry, therapy, primary care, dietitians, and community support together under one roof. Leading health systems—including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit—collaborate with us to expand this level of care.
Alongside care delivery, we are building the science and technology the field has long lacked—proprietary clinical protocols, novel measurement, and an AI-driven data platform designed for severe mental illness.
The impact: fewer hospitalizations, greater stability, and more people living meaningful lives in their communities.
The Team
We are clinicians, operators, technologists, and scientists who chose Amae because the problem is hard and the stakes are real. We are not interested in incremental improvements to a broken system—we are redefining it.
Our teams work cross-functionally because the work demands it. The psychiatrist informs the product roadmap. Engineers understand the clinical complexity their technology must solve. Researchers sit alongside the operators running the clinics their work measures.
Every function—finance, product, people, growth, technology—exists to serve one goal: better outcomes for the people we care for.
The Opportunity
As a key member of the interdisciplinary clinic team, the Clinical Care Coordinator (CCC) plays an essential role in supporting members' daily experiences and sense of belonging at Amae Health. This role requires comfort and flexibility floating between our two Northern California clinics, San Mateo and Los Altos, based on daily and weekly needs.
You'll help create a warm, engaging environment by facilitating group activities and wellness programming that encourage connection and growth. Working closely with clinicians and staff, you'll share insights and contribute to a collaborative, team-based approach to member care. Beyond member engagement, you'll support clinic operations by managing communications, maintaining accurate records, and assisting with daily workflows.This is a hands-on, growth-oriented role — ideal for someone passionate about mental health, eager to learn, and excited to make a meaningful impact in their community.
Location Requirement
This position is based across both of our Northern California clinics — San Mateo and Los Altos. The ideal candidate is highly flexible, reliably mobile between both sites, and comfortable adapting to whichever clinic needs support on a given day. Regular travel between locations should be expected as a core part of this role, not an occasional exception.
What We’re Building
Most healthcare companies ask you to optimize an existing system. We’re building one that has never existed.
- A national care model designed for the highest-acuity patients in behavioral health.
- Precision medicine for severe mental illness, using multimodal clinical, behavioral, and social data to personalize treatment.
- A clinical operating system that integrates longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer.
- New science and measurement frameworks to define what real outcomes look like in SMI—stability, functional improvement, and hospitalizations avoided.
- A health-system partnership model proving coordinated SMI care can work at scale.
If you want to maintain the status quo, this isn’t the place. If you want to build what doesn’t exist yet—and change how an entire population receives care—keep reading.
Compensation & Benefits
Amae Health is committed to fair and equitable compensation practices. Base salary range for this role is $23.50 per hour. Comprehensive medical, dental, and vision coverage. Parental leave and programs built around well-being. We’ll share specifics during the interview process.
