Job Description

Responsibilities

Operations & Coordination: Own day-to-day operational workflows, track open action items, follow up on commitments across internal teams and external partners, and proactively surface blockers to leadership.
Events & Logistics: Plan and execute company events, offsites, conferences, and external-facing engagements end to end. Manage all travel, venues, accommodations, and on-site coordination.
Office Logistics: Own the day-to-day office experience — managing snacks, supplies, cleanliness, and facilities vendors, ensuring the space is always polished and guest-ready. Serve as the primary point of contact for external visitors, investor meetings, and candidate on-sites.
Vendor & People Operations: Lead vendor sourcing, negotiations, and ongoing relationship management. Manage expenses and procurement via Ramp, administer HR and people operations in Rippling, and support recruiting workflows in Ashby.
Communications: Serve as a trusted liaison between the executive team and internal and external stakeholders.
New Hire Setup: Coordinate end-to-end onboarding logistics for new hires — including equipment provisioning, desk setup, office access, welcome kits, and day-one orientation — in close partnership with People Ops and IT.

Qualifications

4+ years of experience in an Executive Assistant, Chief of Staff, or Operations role at a high-growth technology company
Direct experience with Ramp, Rippling, and Ashby
Proven ability to negotiate with vendors and manage external relationships
Exceptional follow-through and attention to detail — you close loops without being asked
Strong written and verbal communication skills; comfortable engaging at the C-suite and board level
High emotional intelligence and discretion with sensitive information
Ability to operate effectively under ambiguity and manage competing priorities

Communication & Collaboration: Slack, Google Workspace (Gmail, Calendar, Docs, Sheets, Slides), Zoom, Loom
Project & Knowledge Management: Notion
Finance & People Operations: Ramp, Rippling, Ashby
Travel & Scheduling: Calendly
Automation & AI: Proficiency with AI tools (Claude, ChatGPT)