Petual is the AI-powered control tester for the modern enterprise. We automate the most labor-intensive work in internal audit and governance: testing whether a company's financial, operational, and technology controls actually work.
Public companies and regulated businesses trust us with the evidence behind their audit and risk decisions. We turn it into reviewable results and auditor-ready workpapers in minutes instead of days.
The Opportunity
We are hiring Audit & Control Specialists to own how customers deploy, adopt, and get value from Petual. It is a customer success role, but we are not hiring customer success generalists. We are hiring auditors. Most of our customers are trying AI for the first time in a function where being wrong has consequences, and they have to defend AI-assisted testing to their own external auditors. Guiding them through that, credibly, as a practitioner, is the heart of the job.
What You’ll Do
Own deployment for your customers end to end: kickoff, configuration, control prioritization and sequencing, and a success plan with criteria the customer actually agrees to
Get a customer's Risk Control Matrix into Petual and configure controls, test attributes, and samples so the first tests run clean
Season controls to fine-tune attributes and provide any missing business context so results hold up under review, and keep them working as the customer's environment changes
Train and coach internal audit teams on the product, run office hours during peak testing periods, and build a bench of power users inside each account
Advise on the audit work itself, not just the software: how a control should be tested, what evidence is sufficient, and how to talk to external auditors about AI-assisted testing
Triage and resolve customer issues, escalating to engineering with enough detail and reproduction to be actionable
Coordinate setup and integrations with customer IT and SSO, and with GRC and ticketing systems such as AuditBoard, Workiva, ServiceNow, and Jira
Bring patterns back to product and engineering: what customers keep asking for, where the agent struggles, and what would take the most work off the table
Help build the playbooks, deployment checklists, and help-center content this function is currently running without
You Are
An audit or controls practitioner first. You have tested controls yourself and can talk shop with a SOX manager without translation
Consultative rather than reactive. You bring a point of view to a customer conversation instead of taking orders
Process-minded. You can see how AI changes a customer's workflow and the people in it, and guide them through that change, not just through the software
A clear teacher, comfortable running training and office hours for an audience that is at times skeptical of AI and that has a right to be careful
Comfortable with ambiguity and thin documentation. A lot of this function is being built right now, and you will build part of it
Able to carry many customers and shifting priorities over short periods without dropping things
What We’re Looking For
A background in Big 4, internal audit, IT audit, risk advisory, or public accounting
Hands-on control testing and workpaper experience
Familiarity with GRC platforms such as AuditBoard, Workiva, or ServiceNow
Experience in a customer-facing role covering implementation, consulting, professional services, or customer success on top of the audit background
Experience helping an organization adopt a new tool or a materially new process
CPA, CIA, CISA, or a similar certification. Useful, not required
